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At its core the Nebraska Department of Motor Vehicles (DMV) is an integral part of the commercial trucking industry and the state’s economy. It provides the drivers and businesses alike a channel to reach their state services anywhere an internet connection can be found from the road or from an office. The website redesign, content mapping, business processes, maintenance, hosting were built at a staggering discounted price point and is estimated at tens of thousands of dollars in cost avoidance to the state.
The website was built to produce a seamless connection of individual and business drivers to government services online and mobile responsive. This provides government efficiencies, reduces government expenses, and provides immeasurable convenience. A truly successful website is one that is usable. Successful user experience is achieved by content mapping, and design focusing on the mobile user. The welcoming homepage displays clear delineation of the user: a commercial business or a citizen driver. The search has been optimized to provide the most relevant results through labeling and tagging. Accessibility across devices, operating systems and browsers was the primary focus in addition to the ease of UI/UX. Get in, get what you need and get out. No one wants to browse the DMV website. We present the Nebraska Department of Motor Vehicles website for your consideration.
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