WINNER!

THE WEB MARKETING ASSOCIATION IS PROUD TO PRESENT THIS 2017 MOBILEWEBAWARD FOR OUTSTANDING ACHIEVEMENT IN MOBILE DEVELOPMENT

To: BCD Travel & Travelport Digital

For: TripSource® for BCD Travel by Travelport Digital

Award: Outstanding Mobile Application

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About the Entry

BCD Travel (a travel management company) partnered with Travelport Digital to build a app for BCD Travel's clients, called TripSource. This total trip management platform is designed exclusively to service BCD travelers; giving them access to detailed itineraries, departure information, flight notifications, risk alerts and more. Helping travelers stay organized, informed and productive when on the road. The app is aimed at business travelers with busy schedules who have little time to worry about travel disruptions or delays. The TripSource app takes the hassle out of business travel by keeping travelers up-to-date on all flight disruptions or delays. The app was first launched in January 2014 - starting off as an itinerary management app but it has grown into a communications, booking and self-service platform. The product is updated every 8 weeks. Travel can be a very stressful experience so UX design was paramount during the development of TripSource. The app is a showcase of excellent design and usability thanks to the strong emphasis put on both interactive and visual aspects of the app to ensure a cohesive, simple and engaging experience. The user experience was developed in parallel with agile development allowing regular usability testing and iteration with design. The result is a very clean, crisp, pick-up-and-use itinerary manager which travellers love and their positive ratings are the best testament to the success of the TripSource app. The app is rated by users through the Google and Apple stores, currently having a 4+ rating.

 

Award Credits

Contributors:

Vice President, Product Strategy:	Will Pinnell
Director, Product Planning:	Michael Callaghan
Product Strategy & Innovation, Senior Manager:	Uwe Strey
Manager, Product Planning Hotels: :	Sital Singala
Senior Manager, Product Planning & Development:	Daniel Larsen
Product Owner, Product Strategy & Innovation (Travelport Digital):	Anouk van Bruchem
Program Manager (Travelport Digital):	Linda Talbot
Product Owner (Travelport Digital):	Paul Risipanu
Product Owner (Travelport Digital):	Edel Frawley
Project Manager:	Aneta Ruiz