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Feedbackstr is designed for all businesses, which wish to monitor or improve their quality of service – especially in the retail trade. Included are retail stores, as well as catering or e-commerce providers. It is a real time tool for measuring customer experience. Using web and mobile-based questionnaires, businesses are able to survey consumers about their experience & satisfaction. In contrast to review platforms, the results are not available to the general public.
By participating in a Feedbackstr survey, the consumer plays a significant role in improving the quality of service of a company. It’s a win-win situation all round: for the business as well as the consumer.
Contributors:
CEO: |
Niels Delater |
CIO : |
Ringo Großer |
Software Engineer: |
Mario Wellner |
Software Engineer: |
Timon Bätz |
Graphic Designer: |
Fred Harzbecker |
PR Consultant: |
Claudia Wunderlich |
Research Consultant: |
Denise Winkler |
Project Manager: |
Sven Szarka |
Online Marketing Manager: |
Felix Gottschalk |
Marketing Assistent: |
Isabelle Winter |